Security

How funds, documents and accounts are protected.

Your account

Two-factorAvailable on the account, and required for a payout when enabled
Withdrawal approvalEvery payout is reviewed by operations before release
Address validationThe beneficiary address is checked against the network's format before submission
Held reservationsA pending payout is reserved so it cannot be traded twice; a declined one releases in full
your recordsnobody else's
Access is enforced per client at the database, not by the app asking nicely.

Your documents

Identity, address and Proof of Funds documents go to private storage that is not publicly addressable, and access is enforced per client at the database rather than by the application asking nicely. A client can reach their own records and nobody else's.

Your funds

Deposits settle on-chain and are credited once the network confirms them. The transaction hash is evidence you hold independently of us, verifiable on any block explorer without reference to this platform.

How client money is held, and the fact that segregation is a custody arrangement rather than a compensation scheme, is set out in the Terms & Conditions. It is stated there once, in full, rather than paraphrased across the site.

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